Organization learning modes in India’s firms – methodology

3.10 Research Design

To assess the modes of OL prevalent in India, this study employs a non-experimental design. The design was adopted since the type of study envisaged here is a qualitative one, only explaining the modes of organizational learning, most occurring in the group but does not quantify the significance of such methods. Since the sample size was relatively small and was not based on random sampling, generalizing the studies reports to every firm may thus not be possible via current study.

3.20 Research Participants

The research participants were drawn from five companies, three software companies (denoted here by letters A, B, C to preserve their identity) and two manufacturing firms (denoted by letters D, E). Due to time limitation, the sampling was done using a convenience-sample approach, with 10 persons in middle or higher management levels sampled from each company, especially from HR department and project management. Appropriate ethical approvals were obtained before the study was conducted.

3.30 Data collection

To collect data, the study used the scale developed by Chiva, alegre and Lapiedra (2007) (Appendix, table 2). The scale comprises of five dimensions whose measurement is provided by a total of 14 items (Chiva, alegre & Lapiedra 2007, p. 232). The first two dimensions – experimentation and risk taking – are evaluated through two items each, the third and fifth dimension – interaction with the external environment and participative decision making –are evaluated via three items each, whereas the third dimension is evaluated via four items (Chiva, alegre & Lapiedra 2007, p. 232; appendix table 1). The scale is scored via a seven-point likert-scale scoring, with a score of 1 indicating total disagreement, while that of 7 indicating total agreement (Chiva, alegre & Lapiedra 2007, p. 231). The questionnaires were sent to the five companies with attached instructions on how to fill the questionnaires. Respondents were instructed not to include their names for confidentiality purposes, but were requested to include their designation. The instructions also contained an explanation that the results of the study were to be used solely to meet the purpose of the study, and would not be published to the media. Go to results and discussion here.

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