Starbuck’s Strategic human resource management case study – conclusion and recommendations

Alignment of the HR strategy with the business strategy helps to develop HR practices and policies that aid in achievement of an entity’s objectives. This paper evaluated the organisation of the HR department in Starbucks and its alignment to the corporate strategy. Starbucks HR department is organized in an hierarchical way with the overall HR manager, the executive vice president, partner resources, leading HR managers heading each of the three regions according to which the business operations are divided. Apart from administrative roles such as staffing and compensation, the HR department is involved in strategic roles such as succession planning and training and development of staff. A weakness noted with the organisation of the HR department relates to the lack of effective co-ordination of among various HR functions, which impedes effective transfer of employees to various locations within the organization. Accordingly, the entity needs to have a team that coordinates the HR policies in various locations, thus enhance the process of knowledge transfer whenever a partner is transferred from one location to another.

References

Allison, M 2009, ‘Starbucks will cut 6700 jobs, close 300 more stores’, The Seattle Times, 29 January, viewed 8 November 2011, < http://seattletimes.nwsource.com/html/businesstechnology/2008681651_webstarlayoffs28.html>

Andersen, J 2010, ‘Resource-based competitiveness: managerial implications of the resource-based view’, Strategic Direction, vol. 26, no. 5, pp. 3-5. Emerald, DOI 10.1108/02580541011035375

Beer, M 1997, ‘The transformation of the human resource function: resolving the tension between a traditional administrative and a new strategic role’, Human Resource Management, vol. 36, no. 1, pp. 49-56.

Caldwell, R 2011, ‘HR directors in UK boardrooms: A search for strategic influence or symbolic capital?’ Employee Relations, vol. 33, no. 1, pp. 40-63 (online Emerald).

‘Coffee wars: Starbucks ousts its boss and brings back its founder as a new threat emerges’, Economist 10 January, viewed 8 November 2011, < http://www.economist.com/node/10498747>.

Evans, EM & Hansen, AK 2010, Starbucks: continual training – a needs-based analysis of training borrowed and transfer partners, viewed 8 November 2011, <http://www.akhansen.com/docs/StarbucksContTraining.pdf>.

Haines, VY & Lafleur, G 2008, ‘Information technology usage and human resource roles and effectiveness’, Human Resource Management, vol. 47, no. 3, pp. 525-540. Wiley Interscience, DOI: 10.1002/hrm.20230.

Kane, B & Palmer, I 1995, ‘Strategic HRM or managing the employment relationship?’ International Journal of Manpower, vol. 16, no. 5/6, pp. 6-21, (online Emerald).

Kelly, J & Gennard, J 1996, ‘The role of personnel directors on the board of directors’, Personnel Review, vol. 25, no. 1, pp. 7-24, (online Emerald).

Kim, Y & Gray, SJ 2005, ‘Strategic factors influencing international human resource management practices: an empirical study of Australian multinational corporations’, International Journal of Human Resource Management, vol. 16, no. 5, pp. 809-830. EbscoHost, DOI: 10.1080/09585190500083368.

Lawler, E 1995, Strategic human resource management: an idea whose time has come, Center for Effective Organizations, Marshall School of Business, viewed 08 Nov. 2011 <http://www-marshall2.usc.edu/ceo/publications/pubs_pdf/g95_1.pdf>.

Starbucks Corporation 2011a, Annual report, fiscal year 2010, Starbucks Corporation, viewed 08 November 2011 <http://phx.corporate-ir.net/External.File?item=UGFyZW50SUQ9NzkzODl8Q2hpbGRJRD0tMXxUeXBlPTM=&t=1>.

—–. 2011b, Starbucks company timeline, Starbucks Corporation, viewed 8 November 2011 <http://assets.starbucks.com/assets/aboutustimelinefinal72811.pdf>.

—–. 2011c, Our Starbucks mission statement, Starbucks Corporation, viewed 9 November 2011 <http://www.starbucks.com/about-us/company-information/mission-statement>.

—–. 2011d, Executive biographies, Starbucks Corporation, viewed 9 November 2011 <http://news.starbucks.com/executive+biographies/kalenholmes.htm>.

—–. 2011e, Starbucks career centre, Starbucks Corporation, viewed 8 November 2011 < http://www.starbucks.com/career-center>.

—–. 2011f, Partner resources manager, global finance. Job description. Starbucks Corporation, viewed 8 November 2011 < https://starbucks.taleo.net/careersection/001_ext_hr/jobdetail.ftl>.

—–. 2011g, Career advancement, Starbucks Corporation, viewed 8 November 2011 < http://www.starbucks.com/career-center/starbucks-career-advancement>.

‘Starbucks – taking on the world’ 2004, Strategic Direction, vol.20, no.7, pp.13-15.

find the cost of your paper